What to do when WeChat is not working? How to fix your WeChat not working issue?
What does WeChat is not working mean? Do you mean you couldn’t launch your WeChat? Or your WeChat is dark, or you get no WeChat notification ect?
Here, we’ll show you some ways about how to fix WeChat not working issue, read it and have a try.
Check Network Connection
When our WeChat not working, firstly we’ll need to check if there is some connection issue with internet.
Now go to Setting–Wifi, turn it off, then reconnect it with your Wifi with its password.
Or if you’re using cellular network, you can go to Setting–Cellular Network–Cellular Network Data, turn it off for one minute, then turn it on again and try your WeChat.
Restart Phone or iPhone
Also the problem may be caused with some stucked apps, you can restart your iPhone or phone to have a try.
Now if you’re using an iPhone, press power button for about 10 seconds, then it will show up option “Slide to close phone”, then slide it to close your iPhone.
Then wait a minute or two minutes, press power button and home button together and hold on, then Apple logo will show up on screen, and your iPhone will be open. Now log in your WeChat and try again.
If you’re using Android phone, it will be much easier, you can just press your power button for a while to close it and open it.
When there is something wrong with our WeChat, we can also uninstall it and reinstall it to fix some issue.
Now find your WeChat app from your home screen , tap on its icon and hold on, then it will show up option to delete it, tap on it and delete it.
Then go to App store, download it and install it on our phone or iPhone again.
After it’s done, log in your WeChat and try again.
Update WeChat Version
If there is new version of WeChat, just update it. Sometimes when the old version is compatible with our iPhone or phone any more, we also couldn’t use it.
Go to Setting–App store–Updates, then there will be some new version to apps need to be updates.
Backup WeChat Data
When you lost some of your WeChat data, or you want to backup them selectively on your iPhone as well as other iPhone data, you can come to iRefone for help.
iRefone is a professional iOS data recovery software, it can help us backup as well as recover more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, WeChat messages ect. Also we can use it to help us extract data from iTunes and iCloud backup selectively, and it allow us to preview them before restoring.
Now you can download and install the free trial version to have a try.
Step 1. Run iRefone, connect your iPhone with PC. Choose “Recover from iOS Device”, and click “Start”.
Step 2. Then we’ll enter the new interface with many data icon and media icon that iRefone can recover, click “WeChat Message” icon, and it will be scanned by the software.
Step 3. When finish scanning, you can preview and choose WeChat messages you need, tap on “Recover to PC”, and choose folder path to save them.